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Wednesday, 31 August 2011

10 Benefits of Email marketing


Do you check your email first thing in the morning?

The likely answer is yes. Checking email has become a bit of a habit in this day and age and email marketing is an easy, affordable way to market your business. 

It is often under rated with some people viewing it as annoying but when managed properly your business can be reaping the rewards!

Here are VisKom’s top 10 reasons to use email marketing to boost your business today:

1.       It’s easy! It is simple to do, especially if you have a little bit of expert advice from a expert web marketing company - We mean us :)

2.       It’s cheap. There’s no expensive printing or that ever increasing postage cost, which means that it’s one of the most cost effective ways to stay in contact with your customers.

3.        It’s fast. Email marketing is pretty much the fastest marketing method out there when used correctly. Your email campaign can be in potential customers’ inboxes in no time and what’s more the responses are fast too. The average time to receive responses through e-mail is one to three days, while a direct mail campaign would take minimum 7 to 12 days to generate any responses.

4.        It draws visitors to your web site. An email marketing campaign will draw loads of traffic because you can embed links to your web site in the email. If people just have to easily click on a link to get to your web site instead of starting up the computer and typing in a link, they are much more likely to visit.

5.        It’s global. Reach millions of people in just a few seconds! No matter where you are or who you need to reach, targeted emails lead the way. Borders are no obstacles in email marketing.

6.        It increases awareness. Sending out regular emails about special offers and business updates is a great way to keep in touch with your customers. Customers can easily scan through the email for special offers and discounts and even forward them onto their friends and colleagues.

7.       Up sell & cross sell. “Would you like fries with that?” - McDonalds make billions every year from this basic up-sell. Email marketing provides a great opportunity for you to up-sell and cross-sell your products and services. This basic technique can easily add an extra 30% to your average order value and is used by almost all major companies online.

8.       Gain valuable feedback. Customer feedback is an invaluable tool for any business. It allows you to determine what products and services to provide, who to target and what people are willing to pay. By using email as a feedback tool you can adapt to what the market wants and ultimately improve your business.

9.       It builds relationships. Keeping in touch with customers and potential clients on a regular basis is the best way to do relational marketing. People love to feel connected to other people, and by sending out regular emails, your customers will feel connected to your business, which will draw them back time and again.

10.   It’s measurable! As with all marketing it is important to track the results of your campaign. Email marketing allows you to see information such as opens, forwards and importantly click throughs.

Whether your business is an online store or a small local shop, your business can benefit from email marketing. If you are looking for a company that can provide you with a great email marketing solution, manage and design your campaigns and boost your business contact VisKom today on 01656 728 901.

Friday, 19 August 2011

Twitter FAQs

Twitter Terror...
When discussing marketing methods with our clients we have noticed a bit of a trend which we are going to call ‘Twitter Terror’. Whilst facebook now appears to be an exceptable and popular way to promote your business online, very few of the businesses we’ve met understand twitter and quite frankly seem a little bit scared of using it, so we thought it’s about time we dispelled those fears for you with a selection of our Frequently Asked Twitter Questions...
  • What is Twitter? Twitter is an online service that enables you to broadcast short, frequent messages to your friends or "followers." You can also choose other Twitter users you want to follow so you can read their messages or ‘Tweets’ in one place.
  • What does ‘following’ someone on Twitter actually mean? Following someone simply means receiving the updates they post on Twitter – the same as if you are someone’s friend on facebook.
  • How long can the messages or ‘Tweets’ be? Twitter messages are limited to 140 characters - Short and to the point.
  • Can anyone see what I write? Twitter messages are automatically made ‘public’ so anyone can come across them in a search (great for businesses) but if you want a personal twitter account and don’t want the world to see your ‘Tweets’ you can change your profile to private.
  • How do I find my friends, colleagues and other businesses? When you create an account, you can search for people by name or user name, import friends from other networks, or invite friends with an email.
  • How to post a message or ‘Tweet’ – The most popular ways you can “Tweet," are from your computer or use a mobile application on your phone. Although, you can also tweet via other methods including SMS and IM. From the Twitter website, type your tweet in the ‘What’s happening?” box at the top of the screen. Then click the Tweet button to post it.
  • Can I edit a ‘Tweet’ once I’ve posted it? No, in the same way as facebook, once it’s there you can’t edit it. However you can delete it by clicking the trash icon on the right end of the message
  • What does it mean when people use the @ symbol? This has 2 uses; one is as a reply, so a public message sent from one person to another. To do that start your message with @username eg @viskomdesign (our twitter id).  The other is as a mention if you use it elsewhere within your message, for example “our lovely new website was designed by @viskomdesign. “
  • What does it mean when people use the # Hashtag symbol? The hashtag is used to mark keywords or topics in a tweet. Use # before your keywords to categorise your tweet to appear easier in a twitter search. If you click on a #word in any message it will show you all other Tweets in that category. #words that become very popular become trending topics.
  • What is a retweet? A retweet is re-posting someone else’s tweet on your own account. So if you like someone’s post and want to let all your followers know about it, retweet it and all your followers will then see it.
  • Why is there a star at the end of my Tweet? The star is for you to mark an update as a favourite. People can view your favourites and you can view theirs by clicking ‘favourites’ in the profile page.
  • What are direct messages? These are basically private messages sent from one person to another. Although they can only be sent between people who follow each other.
  • Can I share images/photos on twitter? Yes you can, when you click inside the Tweet box on your homepage or on the New Tweet button, you will see a camera icon in the lower left hand corner for uploading an image.  The image currently must be in a .gif, .jpeg or .png format and Twitter will resize the image for you but keep the file size to under 3mb.
  • Can you comment on an image? Yes you can, do this by replying to the Tweet containing the image

We hope these Twitter FAQs have dispelled some of your Twitter Fears and made it a little less scary for you. If you want to add twitter to your company website call us today on 01656 728901 or visit our viskom website In the coming weeks we’ll follow this post with how twitter can help you business, so keep checking our blog.
To register your twitter account visit www.twitter.com and remember to follow us @viskomdesign.

Monday, 8 August 2011

viskom newsletter

We appreciate our clients, we love each and every one of you... and as a little gift back we will be focusing on one of our lovely customers every other month in our spotlight feature in our new newsletter -'VisKom Voice'.

VisKom Voice will be emailed monthly and also posted on here for all to see. We will be covering
  • FAQs - web queries and problems we've been asked over the last month
  • SEO hints and tips - how to get your site noticed
  • News - General news from the industry
  • Client spotlight - Information all about our client of the moment! 
  • and more...
If have had a website created by us recently or want a web site this month and would like to be our very first September Spotlighter - contact me today on 01656 728901 or visit our website... http://www.viskom.co.uk/